Appointment System Policy 门诊预约系统

In order to serve you better and shorten your waiting time, we would like to announce that our appointment system is now ready! Simply contact us at 6284 0897 to make an appointment for your next visit during our clinic opening hours.

Appointment policy:

We respect your time and your punctuality, please do arrive at least 10 minutes before your appointment time. Or else, you may miss your turn and need to wait longer time than expected.

If you are unable to attend the appointment secured for you, please cancel it within 24 hours of the appointment or as soon as you are aware of your unavailability (whichever is soonest). This will allow us to offer the slot to another patient who is waiting to receive our services.

Late cancellations and No Shows (includes arriving more than 15 minutes late)”
“No Show” create inconvenience and prevent scheduling of other patients who need access to medical care in a timely manner.Patients who No Show three (3) times may see limitations to access future appointments; i.e. scheduled at the off peak period of the day.

HongYi TCM Healthcare Pte Ltd reserved the right for any amendment in the future without prior notice.

Thank you for your understanding. We appreciate being able to care for you.

为了更好地为您服务,以及缩短您的等待时间,我们已经开始采用预约系统!请在诊所营业时间拨打6284 0897向我们预约!




“迟取消”和“不出席 No Show”(包括迟到15分钟以上)“
“No Show” 会造成我方的不便,并影响其他的病人。